Returns and Complaints


Returns on CraftNCart

Purchases of unworn or defective Jewellery products made in CraftNCart may be returned or exchanged within 7 days of the date of purchase.
If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Handmade Jewellery is made up with a great labour efforts and lot of passion.Request a return only if you are not satisfied with the quality of the product(s).

To be eligible for a return, your product must be in the same condition that you received it. It must also be in the original packaging.

And also your product needs have the proof of purchase.


Once we have received your return and inspected, we will notify you through e-mail that we have received your product.

If your item is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 working days.


Please send the product to the following address


Sunwayopus Grand Nevilley

Miyapur-Bachupally Road


Hyderabad -502032

Ph: 8106734344








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